Proven: Teams save 70-90% on daily administration for guest com

Hotel MSSNGR’s integrated product architecture solves a dilemma so far widely spread in many hotels. Increasing the service level and guest experience usually went hand in hand with increasing the staff and resources. In order to benefit from an improved guest satisfaction by offering additional and innovative guest communication channels, hotels usually had to assign more staff onto this tasks.

Hotel MSSNGR is different and solves this dilemma. With Hotel MSSNGR you will be able to offer as many as seven innovative guest touch points while significantly reducing the daily work load of your team on guest communication. This enables you and your team to focus more on what’s really important: Your guest’s!

Simple to understand and easy to use

Hotel MSSNGR is here to help you and your team. Software that requires an intense onboarding and which is complex to use is the opposite of our believe. This is why Hotel MSSNGR is super simple to use for your team. Multiple language options support non-locals. State of the art onsite support and product tours get everyone onboarded in minutes not hours. And if needed there are humans too to help.

Recurrence rules

Tired of typing in recurring events again and again. Stop! Hotel MSSNGR’s recurrence rules take this burden as they allow for setting auto-rules for all type of recurrences. Time limits, exceptions, multi-recurrences – Hotel MSSNGR can handle it all and will save hours tons of work!

Online library

A key part of Hotel MSSNGR is it’s online image and photo library. It saves time by not requiring to upload corresponding images when entering content. It secures quality as the images and photos can be set up initially to form the pool for media to be taken from when entering new content. It saves bandwidth for remote locations as images are already online and simply have to be selected instead of uploading them form the local desktop.

Templates

Hotel MSSNGR’s templates are the counterpart of our online image library. Head quarters or the hotel management can setup text templates to be used again and again when setting up new content. Easily ensure quality and save precious time for your team.

Graphics QA built right within

Next to content graphics is key for the perceived value of your guest communication. Adapting graphics for your different guest communication channels though is a time consuming task. Hotel MSSNGR relieves you from this. Securing perfect UX for each output channel, your team can focus on content creation and even more important they can leave the desk and focus on working with the guests directly.

Cloud based

Hotel MSSNGR is cloud based (as all modern software should probably be). No local installations. No updates.Β A browser based website is your CMS. Accessible from anywhere on the world. No backups required. As with all modern software as a service products (SaaS) we care about all the nasty software admin tasks. Tell this your IT department and they will answer with a smile πŸ˜„πŸ˜„πŸ˜„.

Team effort

Entering data into the Hotel MSSNGR content hub is easy; Every department enters their guest info directly into our web based single entry CMS. Templates, forms, fields and recurrence rules avoid duplicate work. Needless to say, that staff feedback on our content hub is overwhelming πŸ˜‰

Single source of data

One of our key principle for saving you tons of work, specifically up to 2 days of your team’s weekly time on admin for guest communication. No more repetitive entering of identical content in different content management systems for different communication channels. ENTER ALL DATA JUST ONCE. As simple as this. Hotel MSSNGR will then adapt and distribute the content in real time to all your communication channels.

Book a personal demo! We show you how to find the perfect
communication channels for your hotel
without adding any extra work at all!
Request a demo now!
Need immediate information?‬ We speak English and German!
Call us at +49 30 - 12 07 60 86
Rather prefer email?
Write us at sales@hotel-mssngr.com
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